FAQs

Frequently Asked Questions

What are Nouvilo products made of?
High-density, child-safe foam with OEKO-TEX® certified fabric covers, handmade in Europe.

Are the covers washable?
Yes — every cover zips off and machine-washes at 40°C.

How long does delivery take?
3–5 business days across the EU, tracked door to door.

Can I return my order?
Yes, within 30 days — no questions asked.